Chase Bank recently lost a backup tape containing their customer’s personal information including social security number, name and address. They said that there’s no evidence that the tape has been used, but how do they know.
Here’s a link to the letter they sent to their customers:
The letter states that you need special equipment to read the tape, but if there’s no risk for the tape to be viewed, then why are they offering free credit monitoring service?
To learn more about the misconception that backup tapes need special equipment to view them, read “6 Common Misconceptions About Compromised Backup Tapes.”